Patient/Visitor Info
We know that hospitalization is never an entirely pleasant experience, but we will do our best to make you as comfortable as possible.
Visiting Hours and Regulations
Visitors can be good medicine for patients; however, patient care is our primary concern. Visiting hours and regulations are available at the nurses station. If you need additional information, please consult with the charge nurse at the nurses station.
Visitors must dress appropriately and must wear shirts and shoes. No more than two visitors are allowed at the bedside at one time. Visitors in semi-private rooms should be considerate of both patients. People with colds, sore throats or contagious diseases should not visit patients. Visits should be kept short. Visitors should maintain a quiet environment and avoid unnecessary noise. Visitors may be asked to leave the room during tests or treatments or when the doctor or nurse needs to see the patient.
Gifts for Patients
Visitors should check at the nurses station before bringing gifts of food or drink to patients. Visitors should check at the nurses station before bringing any gift to special care unit patients.
The hospital does not have a gift or flower shop, but there are two florists in Hamilton, both located downtown on the square.
Chapel
The chapel is located near the main waiting room and is always open. Visitors of all faiths are welcome to use the chapel for prayer and quiet reflection.
Waiting Areas
The hospital waiting room is located near the main entrance. Complimentary coffee, water and tea are available at Erma’s Grill. Emergency waiting is located by the Emergency Department.
Telephones
Telephones are provided in each patient room, except in the special care unit. Patients may place calls at any time and may receive calls in their rooms from 8 a.m. until 8 p.m. Each room’s phone number is displayed on its respective telephone.
Because of the potential risk to patient equipment, Hamiton General Hospital restricts the use of cell phones and other wireless communication devices by patients and visitors to the waiting room areas and outside the building. A pay phone is located in the corridor between the waiting rooms.
Smoking
Smoking is not allowed in patient rooms or anywhere in the hospital. There is a designated smoking area outside the Emergency waiting room entrance.
Young Patients
Children who are patients at Hamilton General Hospital should have a parent or guardian with them at all times. Meals will be provided for the parent or guardian.
A video game cart is available for young patients. Ask your nurse for details.
Computers
A computer with Internet access is located in the ER Waiting Room lobby for the convenience of our patients and their families. Laptops are also available for checkout at the front desk. Ask your nurse for details.
Lunch/Snacks
The hospital dining area, Erma’s Grill, is located adjacent to the lobby and is open to the public from 11:30 a.m. to 1:30 p.m. weekdays. Snack and drink vending machines are located near the lobby in the corridor between the waiting rooms.
